Insight Advisory
Insight Advisory is an on‑demand, hourly consultation service designed for merchants who need expert guidance without committing to a full diagnostic. This tier gives you direct access to senior‑level expertise to help you evaluate strategies, pressure‑test ideas, and make informed decisions quickly. We also support market research discussions and interviews.
Examples of topics that can be covered include:
Risk model evaluation — assessing model performance, feature gaps, and tuning opportunities
Rule strategy optimization — identifying redundant, conflicting, or overly restrictive rules
Needs assessment — working backwards from objectives to outline potential solutions
Manual review and automation design — reducing operational load while improving decision quality
Chargeback reduction strategies — root‑cause analysis, representment improvements, and policy refinement
False positive reduction — balancing risk controls with conversion‑preserving decisioning
Revenue optimization — improving approval and authorization rates through revenue and cost-of-goods-focused strategies
Market and industry research and interviews — providing subject matter expertise on topics ranging from solution providers, pricing, third-party tools, integration, and more
Insight Advisory is right for you if you are a merchant who wants expert input, strategic clarity, or a second opinion before making changes to their fraud stack, tools, or policies, or if you are conducting market research and want to interview a subject matter expert.
