Fraud Chargeback Analysis
Fraud Chargeback Analysis is a focused, 10‑hour flat‑rate engagement designed to help merchants understand the root causes behind fraud‑related chargebacks and uncover actionable insights to reduce future losses. This tier blends structured investigation with expert interpretation, giving you clarity on what’s driving disputes and where to intervene.
A typical engagement includes 3 components:
📞 Discovery Call
Understand your business model, customer journey, and fraud stack
Outline the specific fraud chargeback challenges you’re facing
Define business objectives and success criteria for the analysis
🔍 Core Chargeback Analysis
Identify patterns and trends across time, products, channels, and customer segments
Highlight root causes such as policy gaps, rule misfires, model blind spots, or operational friction
Evaluate fraud signals present at the time of transaction
Assess fraud platform behavior and representment opportunities
Pinpoint preventable chargebacks and quantifying potential impact
📞 Conclusion Call
Provide key insights and trend summaries along with prioritized recommendations and future opportunity areas
Document clear steps for reducing fraud chargebacks and improving customer experience
Fraud Chargeback Analysis is right for you if you are a merchant experiencing elevated fraud chargebacks and need clarity, direction, and a data‑driven plan to reduce losses.
